I’ll update this post as progress is made on the migration. Newest updates will be at the top of this page. If you notice that something doesn’t appear quite right with your email be sure to let our support team know via the Support Portal or by calling (08) 9322 3055 during office hours.
3:21AM – The migration is as good as completed, with the final two mailboxes transferring and all other services operational.
1:51AM – I spoke too soon… make it three finished and the fourth underway.
1:46AM - Two of the seven IMAP accounts have been transferred so far and we’re onto the third. Mail services have been operating for almost two hours without any issues on the new mail server. In fact, initial (and very rough) calculations show a speed increase of almost 25x, which has me quite satisfied.
Unless you own one of the remaining five mailboxes then as far as you’re concerned everything is done. If you do own one of these five outstanding accounts then you’re mail is working fine, but a few message might be missing on the new server, until I finish this migration and it’s a mirrored copy of your old set up.
12:01AM – Then it struck on me… we don’t need to use the --delete2 flag for these mailboxes that use IMAP! I can change the DNS now and leave those seven mailboxes syncing over the next few hours.
11:03PM – The migration is going as well as planned. The migration script has moved over 250 mailboxes, without issue. We’re waiting for the final seven mailboxes to transfer, though these are the largest of all our customer mailboxes. When these last few are done we can change the DNS and let the mail flow again. We’re definitely on track for our 3:00AM deadline.
9:39PM - Our email migration has commenced. Mail delivery has been suspended and mail is spooling on our IronPort.
Below are the steps you’ll need to take to change your email client to use the correct mail server, mail.thefrontiergroup.net.au
Outlook 2002
From the menu select Tools, E-Mail Accounts. View or change existing email-accounts. Next. Change “Server Information”, “Incoming mail server (IMAP)” or “Incoming mail server (POP3)” to mail.thefrontiergroup.net.au
Outlook 2007
From the menu select Tools, Account Settings. E-mail tab, highlight the account. Click “Change” button. Set the “Incoming mail server” to mail.thefrontiergroup.net.au
Outlook Express
From the menu select Tools, Accounts. Highlight the account. Click “Properties” button. Change “Incoming mail (POP3, IMAP or HTTP server)” to mail.thefrontiergroup.net.au
Apple Mail
From the menu select Mail, Preferences, Accounts. Select the account and change “Incoming Mail Server” to be mail.thefrontiergroup.net.au
We have deployed a new Zimbra server to gradually replace our existing mail server. We’ve moved all of The Frontier Group’s mail over to use the new system, which gives us a good chance to run it through its paces before moving clients over.
I have been signed up to a mailing list of a Perth-based mining company, and with complete (and illegal) disregard for the Spam Act of 2003, their removal process doesn’t work. They should really use Raven Communicator.
I have rules in my mail client on my Mac that filter out this nonsense when it’s open. However, I’m also using my iPhone to retrieve mail, and the mail filtering rules you set up in Mail on your Mac don’t translate to the handheld.
All of these combine into a situation where I needed to have mail filtering applied before it hits any of my clients; iPhone, Mac Mail or the Zimbra web interface.
Thankfully this is trivial to set up in Zimbra. You login, select the Options > Mail Filters tab and create filters as necessary. The interface is very self explanatory, and any filtering rules are applied before you see your mail.
I can rest assured knowing that this mail is being marked as read and funneled into my trash.